At Helping Mind we are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below.

Please view our full privacy policy by clicking here.

At Helping Mind’s web (Helping Mind or helpingmind.com hereon) we are committed to protecting your privacy. We do not sell or rent information about our customers. All information provided to Helping Mind remains absolutely confidential.

Kid's policy (individuals under 13 years of age).

Helping Mind is committed to protecting the safety of children online. In compliance with the Children's Privacy Protection Act of 1998, Helping Mind will never knowingly request or use personal information from children under 13 years of age without prior parental consent. If Helping Mind receives actual knowledge that a subscriber is under 13 years of age, Helping Mind will eliminate all personal information relating to this subscriber from our files.

Information We Gather

We use all information provided during registration and personalization to provide personalized content and services. Any account information you supply will be used only to process requested commerce transactions or to contact you regarding a specific transaction.

Helping Mind may also use this information in order to generate aggregate reports that help us determine how to improve our users' experience. This data may be shared with partners, advertisers and/or other third parties. This data is always anonymous and will never identify you personally.

Helping Mind will not disclose your user information to any outside organization without your consent. However, Helping Mind may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms and Conditions or otherwise causing harm to Helping Mind or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.

By providing your email, cell phone number and/or telephone number and mailing address during registration or personalization, you agree to receive marketing information from Helping Mind, or one of its affiliated companies, that informs you of new Helping Mind philanthropic partners or projects, products, sales, promotions, contests, and other features. This information may reach you via email and/or regular mail, or in certain situations via cell phone text messaging, and/or voice messaging. Depending on the terms of your cell phone calling plan, you may incur, at your sole expense, a charge for received text messages. We may also offer you special promotions from our site or our philanthropic partners or applicable sponsors. If you prefer not to receive such communications, you may contact us at: unsubscribe@helpingmind.com .

We also use third party service providers to communicate with our customers (such as a printer, mailing house, fulfillment company or web host). These companies may need information about you to perform its functions but they are NOT authorized to make any other use of your information.

Helpingmind.com also derives user information through some simple technical methods. We may use data-tracking software that lets us know what areas of the site you visit most often. This helps us present you with the information and features in which you are most interested. We may use your IP (Internet protocol) address to help diagnose problems with any of our servers, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site. Not enabling cookies will seriously diminish, and/or impede, the online shopping experience at helpingmind.com

Providing a safe and secure environment for your order information is our top priority. Helping Mind’s web (Helping Mind or helpingmind.com hereon) protects the security of your online transaction by taking advantage of the use of Secure Sockets Layer (SSL) technology.

The Helping Mind Online Store uses digital certificates provided by a qualified security technology provider which are required for SSL, the industry standard for encryption. SSL technology encrypts data allowing only helpingmind.com to decode your information and helps to create a secure environment for transactions on the internet.

This advanced encryption technology that works with Microsoft Internet Explorer (version 3.0 and above), Netscape Navigator (versions 2.0 and above), and AOL (AOL 3.0 and above).

To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with helpingmind.com, you can contact us:

FAQ Section on our website:

HelpingMind.com

Mailing address:

6800 SW 40th St. #127

Miami, FL 33155

help@helpingmind.com

What is your return/exchange policy?

Helping Mind accepts exchanges and returns of merchandise purchased through helpingmind.com within 30 days of purchase. Orders returned beyond this time period will not be accepted. We also cannot accept your return/exchange unless your Helping Mind products are sent back to us in the original packaging and in the same condition as we sent them to you. We cannot accept any exchanges or returns on merchandise showing any signs of use or wear. Also, if the original packaging is not included or is damaged, customers will be responsible for a $5 re-stocking fee. Shipping charges will not be refunded.

Please use the following guidelines for your return/exchange:

For Exchanges:

To exchange your Helping Mind for a different size or style, please check the box on the Exchange/Return portion of the order form that best applies to your exchange request. Return the entire order form along with your exchange to the Helping Mind Exchange/Return address listed. Please be assured, we will process your exchange promptly upon receipt of your package.

For Returns/Exchanges:

To return your unworn Helping Mind product for a refund, please check the REFUND box on the order form that came with your . Return the entire form along with the unworn merchandise to the Helping Mind Exchange/Return address listed. A credit for the value of the returned merchandise should appear on the original credit card used to purchase the item(s). We do not reimburse shipping or any duty/brokerage charges. Please allow 1-2 billing cycles for the credit to appear on your statement.

Please note: The customer is responsible for shipping the exchange/return merchandise back to our office. We highly recommend returned merchandise be shipped through UPS/FedEx who will provide a tracking number and insurance automatically with each shipment. Helping Mind will not be responsible for returns/exchanges lost in transit coming back to us. Please remember, Helping Mind reserves the right to refuse worn or damaged merchandise.

Ship all Returns / Exchanges to:

Helping Mind

6800 SW 40th St. #127

Miami, FL 33155

C/O: Exchanges/Returns

For Wrong Item(s) Shipped:

If we made an error on your order, please email us at

exchanges@helpingmind.com and we will be happy to correct your order.